I just got their reply:
Greetings,
We appreciate you taking the time to report this issue to us.
However,
the Account Administration Department is unable to investigate
and
take appropriate action on this issue. As a result, we have
forwarded
your email to our In-game Support staff who will resolve this
matter as
quickly as possible.
If you have any further questions or concerns, please feel free
to
contact us at [email protected] or via the in-game petition system
should
you require in-game assistance.
Again, thank you for your time and effort to help us keep World
of
Warcraft enjoyable and issue-free.
Sincerely,
Numanij
Account Administration
Blizzard Entertainment
http://www.blizzard.com/support/wowaa/
